Welcome to Beanwave Coffee LLC ("Beanwave," "we," "our," or "us"). By accessing and using our website (www.thebeanwavecoffee.com) and purchasing our products, you agree to comply with the following Terms of Service. Please read them carefully.

1. General Terms

1.1. These Terms govern your use of our website and services. 1.2. By purchasing from us, you confirm that you are at least 18 years old or have permission from a legal guardian. 1.3. We reserve the right to modify these Terms at any time. Changes will be posted on our website.

2. Products and Orders

2.1. Our coffee products are sold subject to availability. We reserve the right to discontinue or limit product availability at any time. 2.2. We strive for accuracy but do not guarantee that product descriptions, pricing, or images are error-free. 2.3. Once an order is placed, it cannot be modified or canceled after processing. 2.4. We reserve the right to refuse or cancel orders at our discretion, including those suspected of fraud.

3. Shipping Policy

3.1. We currently ship within the United States. Shipping times vary depending on the destination and the shipping method selected at checkout. 3.2. All orders are processed within 2-5 business days. Once shipped, delivery typically takes between 5-10 business days, depending on your location. 3.3. Orders may be subject to delays due to factors beyond our control, such as carrier delays or supply chain disruptions. 3.4. Tracking information will be provided via email once your order has been shipped. 3.5. We are not responsible for lost, stolen, or damaged packages once they have been handed over to the carrier. If you encounter any issues, please contact the shipping carrier directly.

4. Return & Refund Policy

4.1. Due to the perishable nature of coffee, all sales are final. We do not accept returns or exchanges. 4.2. If you receive a defective or incorrect item, you must contact us within 7 days of delivery at thebeanwavecoffee@gmail.com with your order number and a description of the issue. 4.3. Refunds or replacements will be issued at our discretion after reviewing the claim. 4.4. We are not responsible for orders lost or damaged in transit. If an issue arises with your delivery, please contact the shipping carrier.

5. Subscription Services

5.1. By subscribing to a coffee delivery plan, you authorize recurring payments until cancellation. 5.2. You can cancel or modify your subscription anytime through your account, but changes must be made before the next billing cycle.

6. Intellectual Property

6.1. All content, logos, and branding on our website are the property of Beanwave Coffee LLC and may not be used without permission. 6.2. You may not copy, distribute, or modify any material from our site for commercial purposes.

7. Limitation of Liability

7.1. Beanwave Coffee LLC is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website. 7.2. Our liability is limited to the purchase price of the product in question.

8. Privacy Policy

8.1. Your use of our services is also governed by our Privacy Policy, which outlines how we collect and use your data.

9. Governing Law

9.1. These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. 9.2. Any disputes must be resolved in the courts of Miami, Florida.

10. Contact Information

For questions regarding these Terms of Service, please contact us at:
Beanwave Coffee LLC
18800 NE 29th Ave, Apt 723, Miami, FL 33180
thebeanwavecoffee@gmail.com
(310) 773-2544