Shipping policy

Shipping Policy
Last Updated: February 28, 2025

At Beanwave Coffee LLC ("Beanwave," "we," "our," or "us"), we are committed to providing timely and reliable shipping for all our customers. Please review our shipping policy carefully before making a purchase.

1. Shipping Locations

1.1. We currently ship within the United States only. 1.2. At this time, we do not offer international shipping.

2. Processing Times

2.1. Orders are processed within 2-5 business days after payment is received. 2.2. Orders placed on weekends or holidays will be processed on the next business day. 2.3. Processing times may be delayed during high-demand periods.

3. Shipping Methods and Delivery Times

3.1. We offer standard and expedited shipping options at checkout. 3.2. Standard shipping typically takes 5-10 business days after processing, depending on your location. 3.3. Expedited shipping may be available for an additional cost and typically takes 2-5 business days after processing. 3.4. Delivery times are estimates and not guaranteed. Delays due to weather, carrier issues, or supply chain disruptions may occur.

4. Order Tracking

4.1. Once your order is shipped, you will receive a tracking number via email. 4.2. You can track your shipment through the carrier’s website. 4.3. If you do not receive tracking information within the expected processing time, please contact us at hello@thebeanwavecoffee.com.

5. Lost, Stolen, or Damaged Packages

5.1. Beanwave Coffee LLC is not responsible for lost, stolen, or damaged packages once they have been handed over to the shipping carrier. 5.2. If your package is lost or damaged during transit, please contact the shipping carrier directly to file a claim. 5.3. If you need further assistance, you may reach out to us at hello@thebeanwavecoffee.com.

6. Shipping Costs

6.1. Shipping costs are calculated at checkout based on the selected shipping method and delivery location. 6.2. Free shipping may be available for certain promotions or subscriptions, as indicated on our website.

7. Changes to Shipping Policy

7.1. We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website.

8. Contact Information

For any shipping-related inquiries, please contact us at:
Beanwave Coffee LLC
18800 NE 29th Ave, Apt 723, Miami, FL 33180
Email: hello@thebeanwavecoffee.com
Phone: (310) 773-2544